The University of Central Lancashire is hosting a Healthcare Dispute conference with talks from the country’s leading mediation and dispute resolution professionals. The event will be held at the Adelphi TVI, Adelphi Building, UCLan, on the 23rd March 2018. Feel free to read up on our esteemed speakers below:


Mediate It

Michael Redfern, QC

Michael specialises in clinical negligence (cerebral palsy in particular), personal injury (catastrophic and brain injuries in particular), employer’s liability and road traffic cases resulting in severe injury and consequential loss.

Michael qualified as a mediator in 2015 having identified that mediation, if successful, is beneficial to all parties involved in these cases.

Michael recognises that delay of many years commonly seen in cases of the utmost severity (up to 10 years, or more, in cerebral palsy cases) leads to serious criticism of the legal process.  In heavy clinical negligence cases lengthy delay before resolution damages both parties. The Claimant is denied the financial ability to meet his multifarious reasonable needs in the early years when it is most needed. The first 10 or 12 years of life of a child born with brain damage are the most needful yet there is often an interminable shortage of funds. The Claimant waits for years for his or her damages. Applications for interim payments are heavily contested as they can interfere with the court’s ability to award periodical payments. The Defendant ends up paying more in damages due to inflation, increased multipliers, interest and other factors. Michael’s view is that early mediation has much to offer all parties to litigation.


  • Recorder of the Crown and County Courts, 1995
  • Chairman – Royal Liverpool Children’s Enquiry (Alder Hey), 2000/2001
  • Chairman – Redfern Enquiry into Human Tissue Analysis in UK Nuclear and NHS Facilities, 2007 to 2010
  • Leader of the Northern Circuit – 1 January 2005 to 31 December, 2007
  • Lifetime Achievement Award – Manchester Law Society, 2015


Michael has been involved in a number of leading authorities covering his areas of practice.

The Independent Legal Directories have described him as follows:

            “A very charismatic Counsel noted for his expertise in claims relating to catastrophic brain injuries. Commentators praise his willingness to go the extra mile for his   clients.” Chambers & Partners, 2012

            “A tenacious and brilliantly astute negotiator.” Legal 500, 2012

            “He has expertise in cases involving subtle brain injuries.” Legal 500, 2017

            “He has a strong focus on brain injury cases including Cerebral Palsy claims resulting from obstetric negligence.” Legal 500, 2018

            “Has a commanding presence and an innate ability to home in on crucial and complex issues. He is someone you’d want on your side.” Chambers & Partners, 2018


The Extremities of Mediation: Process Over Outcome (Win/Win or Gain/Gain?) 

Tony Allen (CEDR)

Tony Allen is probably the UK’s best-known mediator of clinical and injury disputes, having been recognised as such by legal directories since mediators were first rated.  A solicitor, for over 30 years he handled claimant and defendant injury claims of all types.  Accredited by CEDR in 1996, he first mediated clinical claims in 1997.  In 2000, he started 12 years as a Director of CEDR, where he was deeply involved in the retained organs mediations.

Now a freelance mediator specialising in mediating clinical, injury and public law claims, he has mediated throughout the UK and in Ireland and South Africa.  He is a lead in CEDR’s training faculty and has trained mediators all around the world, and lectures and trains clinical negligence mediation internationally.  In 2018, his new book Mediating clinical claims will be published by Bloomsbury, as will a new edition of his 2013 book Mediation Law and Civil Practice.



Can All Healthcare Disputes be Mediated? Reflections on Charlie Gard and Similar Cases

Kartina Choong (UCLan Centre for Mediation)

Kartina A. Choong is a Reader in Medical Law and Ethics at Lancashire Law School. She holds a PhD in Medical Law from Manchester University, and is a qualified Barrister (non-practising) and an accredited Mediator. Her main areas of research interests include issues at the end of life, medical mediation, organ procurement, access to health records, information disclosure, professional regulation, and medical confidentiality.

She has been an active member of the UCLan Centre for Mediation since its inception, and is the centre’s inaugural Research Lead. Her article on the significance of incorporating mediation into the undergraduate law curriculum was cited by Lord Neuberger in ‘Educating Future Mediators’ during the 4th Civil Mediation Council National Conference in 2010.



Mediation in Healthcare: A Hospital Director’s Perspective

Andy Davey (Experienced Hospital Director)

Andy has been a Director in private hospitals since 2004, with his most recent being Claremont Hospital in Sheffield, which was awarded an Outstanding rating by the Healthcare Regulator (CQC) in 2017. Andy has years of experience in dealing with complex issues, complaints and claims and has also been involved in Expert Witness work. He is also a Non-Executive Director of STEPS Rehabilitation in Sheffield which is a new, fast growing, vibrant Company established to look after spine, brain and complex trauma injuries.

Andy is an accredited civil and commercial mediator and has an interest in developing mediation in healthcare. He has been involved in complex complaints and claims and recognises that there is a place for mediation in healthcare, not only in resolving potential negligence matters but also in supporting parties work through complex issues.



The NHS Resolution Clinical Negligence Scheme: The Successes, Failures and Potential After the First 12 Months

Philip Hesketh (Trust Mediation Limited)

Philip qualified as a solicitor in 1991 and practised as a litigation solicitor specialising in personal injury law. Philip qualified as a civil & commercial mediator in 2006 and left legal practice in 2008 to concentrate on his mediation work although he consults as a solicitor from time to time. He has trained in time limited mediation, on-line mediation, telephone mediation, transformative mediation and also as a volunteer restorative justice practitioner with his local police constabulary.

Philip is a director and panel mediator at Trust Mediation Limited, one of the two panel mediation providers under the NHS Resolution Mediation Scheme.


Andy Julien (UCLan Undergraduate)

Andy joined the Armed Forces at 17 to complete basic military training at the Army Training Regiment in Winchester. After completion, he was fast tracked to his regiment, The Queens Royal Lancers, to complete main battle tank gunnery training, so he can be posted to an active war zone in Iraq in January 2003. Whilst serving in Iraq, he was injured because of friendly fire resulting in him being medically discharged from the army.

An accredited mediator, Andy is currently in his final year at Lancashire Law school.

A Spoonful of Mediation Helps the Medicine Go Down

paul randolphPaul Randolph (Field Court Chambers, CMC Board Member)

Paul Randolph is a barrister, mediator, trainer and author, whose approach adopts a subtle focus on the psychology of conflict and conflict management. He has many years of mediation experience in a wide variety of conflicts and disputes. Together with an eminent psychotherapist, Paul designed and created the Mediation Skills Course at the School of Psychotherapy and Psychology, Regent’s University London, and has been its Course Leader, training and accrediting over 1000 mediators.

Paul’s two books,  Mediation – A Psychological Insight into Conflict Resolution (2004), and The Psychology of Conflict.– Mediating in a Diverse World, (2016) with a foreword by Archbishop Desmond Tutu, and endorsements from Sir Henry Brooke, Sir Alan Ward, and Boris Johnson, have received extensive praise. Paul Randolph has delivered talks and masterclasses on the application of psychology in mediation and conflict management to professional and official organisations throughout the UK and in Europe, Asia, America and South Africa.





Directions to the event:

If you are travelling from the train station: Head outside and at the end of the road, turn right, take immediate left to traffic lights and a crossroad. Take the road, Corporation Street (passing Aldi on your left) and follow the road until you hit the double-roundabout. Take the exit up Adelphi Street, follow the road past the back of the library and take a left. In front of you is the Student’s Union, Source Student Bar to the right of that, and Adelphi Building across the pavement from there. The TVI room is within the Adelphi Building.

In order to reach the Atrium, follow the directions above until you see the Student’s Union ahead of you. Head up the small flight of stairs and through the glass double-doors. Notice the Atrium is opposite the Adelphi Building. Inside is a Starbucks.

A map of the Adelphi TVI can be found here (look for AB, Adelphi Building):

To book a space, please email Mathew Smith at

Mediation Conference Poster